Our client is a Merseyside based roofing contractor specialising in both domestic and commercial projects.
Due to continued busy work schemes they are looking for a Scheduler to join their team in Merseyside.
Job Purpose
The Scheduler will be responsible for coordinating and managing repairs and maintenance appointments across social housing contracts, ensuring efficient allocation of resources, timely delivery of works, and excellent communication with all stakeholders.
Key Responsibilities
- Schedule and allocate repair and maintenance jobs to operatives
- Manage daily diaries and prioritise urgent or emergency works
- Liaise with tenants, housing officers, and operatives to arrange appointments
- Monitor job progress and ensure works are completed within SLA targets
- Update internal systems with accurate scheduling and job status information
- Handle incoming queries and reschedule appointments where necessary
- Support planning of both reactive repairs and planned maintenance programmes
- Maintain clear communication to minimise disruption for residents
Key Skills & Experience
- Previous experience in a scheduling or coordination role (social housing or maintenance preferred)
- Strong organisational and time-management skills
- Excellent communication and customer service skills
- Ability to prioritise workload in a fast-paced environment
- Confident using scheduling or job management systems
- Understanding of housing maintenance or construction services (desirable)
This is a key position within the operations team, ensuring works are delivered efficiently, safely, and in line with client expectations across social housing contracts.